Course Objective :-

Problems are at the centre of what many people do at work every day. Whether you're solving a problem for a client (internal or external), supporting those who are solving problems, or discovering new problems to solve, the problems you face can be large or small, simple or complex, and easy or difficult.

A fundamental part of every manager's role is finding ways to solve them. So, being a confident problem solver is really important to your success. Much of that confidence comes from having a good process to use when approaching a problem. With one, you can solve problems quickly and effectively. Without one, your solutions may be ineffective, or you'll get stuck and do nothing, with sometimes painful consequences.

At the end if this course the participant shall be able to learn• How to identify a problem.
• How to respond to it.
• The different techniques and methods used in problem-solving.
• How to find alternative solutions.
• How to select the best solution for the situation.
• Designing a Plan of Action.
• How to implement the Plan of Action.
• How to assess the success of the solution and the Plan of Action.

Who should attend ?

The course is suitable for those who work as supervisor , Team leader , Group leader , process engineer , maintenance engineer or quality engineer , this course is also suitable for those who are working in support functions such as stores , logistics or internal sales.

What will I learn?

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